listing not opening with full detail

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 08/13/2018 at 7:21 am #469893
    Anton Joubert
    Participant

    Hallo

    I use the gridder layout to display listings on http://www.princealbert.org.za.

    Suddenly, when I click on a listing, instead of opening as a new page with full particulars, some detail just appears inside the grid under the photograph for the listing. It now excludes the location, the emial address, the photo slider that is added in the info of the listing and the buttons for links also included as html in the listing.

    This is a sudden problem – all was still working well last week. I have checked in both Safari and Firefox and find the same problem.

    I would appreciate your help.

    08/13/2018 at 10:13 am #469903
    Steven Zahm
    Keymaster

    @ Anton

    That sounds like how Gridder has always worked from the beginning. If it was working differently then the template must have been altered. The suddenness of it must be due to the fact an update was released last week and your or another site admin updated Gridder which overwrote the changes made to the template. If that is the case, I’m sorry, but there is nothing I can do to help. Perhaps you have a recent site backup from which your can restore your altered version of Gridder???

    08/14/2018 at 8:08 am #469973
    Anton Joubert
    Participant

    Hallo Steven,
    Thanks for your prompt reply. I see when we initially installed connections you did some customisation for us. I will mail you directly with a request for a quote to redo the customisation.
    Thanks

    08/14/2018 at 9:52 am #469975
    Steven Zahm
    Keymaster

    @ Anton

    I have received the other email. I’ll respond to it very soon.

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