Link to entry failing

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 15 total)
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  • Author
    Posts
  • 01/06/2014 at 3:40 pm #276515
    Shirley Runco
    Participant

    Hello Steven,

    You helped with this issue 5 months ago. I have since updated the plugin and the problem has come back.

    That is, my members cannot edit their entry all the fields are blank when they log in and choose ‘Edit My Directory Entry.’

    Here is a link to our conversation 5 months ago. http://connections-pro.com/support/topic/email-notifications-fail/#post-265732

    I thought it was safe to update as you had mentioned that you planned to edit the link a ‘little less aggressively’

    I am using a member plugin. Please advise.

    Shirley

    01/06/2014 at 4:14 pm #276522
    Steven Zahm
    Keymaster

    @ Shirley

    What did you update?

    01/06/2014 at 4:23 pm #276524
    Shirley Runco
    Participant

    Most recently Connections. I am using Connections version 0.7.9.3 and Links version 1.0.2.

    01/06/2014 at 4:25 pm #276525
    Steven Zahm
    Keymaster

    @ Shirley

    Can you update to Link 1.0.3? You can download it from your purchase history.

    01/06/2014 at 6:32 pm #276530
    Shirley Runco
    Participant

    Updated to 1.0.3. Still fields are empty. I thought it might be a cache problem. I switched to Chrome, logged in, but fields still empty.

    Please advise.

    01/06/2014 at 7:30 pm #276531
    Steven Zahm
    Keymaster

    @ Shirley

    Hmmm, not sure, there haven’t been any issues with the latest version s that I’m aware.

    So are you saying users that were linked and could previously are not showing their info? Or, new users are not being shown their info?

    01/06/2014 at 8:18 pm #276534
    Shirley Runco
    Participant

    I’ll say both for now. One of the previous user’s Tumikia logged in and her entry fields are empty. Another, Cynthia, became a member April of last year, has empty fields as well.

    Yes, users used to be able to edit their entries.

    01/06/2014 at 8:55 pm #276539
    Steven Zahm
    Keymaster

    @ Shirley

    I’m going to see if my login is stall active and take a look.

    01/06/2014 at 8:57 pm #276540
    Steven Zahm
    Keymaster

    @ Shirley

    Ok, the login doesn’t work. Can you reactivate the account?

    01/06/2014 at 9:12 pm #276541
    Shirley Runco
    Participant
    This reply has been marked as private.
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