Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
06/09/2016 at 5:15 pm #378940
I have Link & Login installed and I think set-up correctly and Roles assigned. I previously created a member with email login of firstname.lastname@example.org
I created the WP user with email@example.com and when I go to login through Link plugin and go to Your Directory Entry. I get this error. If I change roles I don’t get the error but the Member Profile for firstname.lastname@example.org does not get linked or show up once this user is logged it.
ERROR: You are not authorized to add entries. Please contact the admin if you received this message in error.
How do I troubleshoot?
John06/09/2016 at 5:35 pm #378941
Ok I found my error. The Member listing was already linked to another email address before I updated this. So I just started fresh with a new member/email and that worked.
Question though, is the login provided in the Member Login widget the same url as the wp-admin user login? Maybe it’s my web host but when I try to login through the widget I get a lot of ‘Page not found’ on the site/server. But if I just go to the wp-admin login page as regular user it works.06/10/2016 at 10:54 am #379003Steven ZahmKeymaster
re: Ok I found my error. The Member listing was already linked to another email address before I updated this. So I just started fresh with a new member/email and that worked.
Great to hear you figured it out! Just to clarify… the links that are made are persist so even after email changes the link will remain between the original user and entry.
re: Question though, is the login provided in the Member Login widget the same url as the wp-admin user login? Maybe it’s my web host but when I try to login through the widget I get a lot of ‘Page not found’ on the site/server. But if I just go to the wp-admin login page as regular user it works.
That’s interesting as that should not happen. The form rendered in the widget is the exact same form rendered by WordPress on the wp-admin login page. If fact they both use the exact same core WordPress function to render the form on the page. The only real major difference is that the login widget is set to redirect back to the page that the user was on after a successful login whereas the admin login redirects to the admin dashboard.
I just did a test login with an invalid user/pass (since I do not have a valid one) on your site and it properly redirected to the wp-admin login displaying the error message.
Do you by chance have another plugin that configures user login redirect? This could cause errors if it were setup to redirect to a non existing page? It would override the widget login redirect.
Hope that helps, let me know.06/10/2016 at 5:03 pm #379113
Thanks. I found out I triggered some mod_security settings at web host by too many logins and attempts. So even after I got my ip removed from web host firewall there was still settings needed to be relaxed at host.
Yes, connections pro plugin and login url are all working good, it was hosting issue.06/13/2016 at 11:58 am #379313Steven ZahmKeymaster
Great to hear this is resolved.
You cannot reply to this support topic. Please open your own support topic.