Link Box does not appear in it's entirety

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This topic is: resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 08/14/2014 at 9:46 pm #300963
    Dan Rositano
    Participant

    Please see the attached screen shot. The link box on our installation is hidden behind another field and we cannont enter the data. Can you help us solve this problem?

    Thanks

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    08/15/2014 at 8:40 am #300975
    Steven Zahm
    Keymaster

    @ Dan

    Which version of Connections and Link do you have installed? Make sure you have the latest of both. Connections, the latest is 0.8.14 and Link the latest is 2.0.2. I believe there was, very briefly, a version, where the CSS was not being loaded correctly on the Link admin page, but that was fixed.

    Now, the only other time I’ve seen this happen I think it was either the theme or another plugin which did not limits its CSS to its own admin pages. Have you tried deactivating other plugins.

    08/15/2014 at 3:11 pm #300996
    Dan Rositano
    Participant

    We are up to date on our connections version. I don’t have a plugin for “link”??? I have attached a screen shot.

    Thanks

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    08/15/2014 at 3:53 pm #301004
    Steven Zahm
    Keymaster

    @ Dan

    Ok, then I’m leaning towards this being caused by another plugin or the theme. Are you experience this in all browsers or just a specific browser and if so, which version?

    09/04/2014 at 5:10 pm #302800
    Dan Rositano
    Participant

    I just updated to the latest version but it didn’t solve my problem. We are experiencing this will all browsers. The weird thing about this issue is that it only does this for links. I would think if this was a plugin conflict it would happen to all drop downs. Is there something wrong with just the links section?

    09/05/2014 at 12:04 pm #302876
    Steven Zahm
    Keymaster

    @ Dan

    Well, this almost definitely has to be caused by another plugin not limiting its CSS files to its own admin pages. The only way I’ll be able to solve this for you is if you can grant me an temp admin account.

    09/05/2014 at 5:11 pm #302900
    Dan Rositano
    Participant
    This reply has been marked as private.
    09/08/2014 at 8:52 pm #303144
    Steven Zahm
    Keymaster

    @ Dan

    This is being cause by the SOD QuickBooks Connector plugin. This file.

    This CSS rule:

    .link{
	height:15px;
	float:left;
	padding:10px 0 10px 5px;;
	
}

    If that plugin author con limit its CSS to its own admin pages that’ll resolve the issue.

    Hope that helps!

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Viewing 8 posts - 1 through 8 (of 8 total)

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