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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 08/10/2016 at 11:15 am #386029
    Melinda Tharpe
    Participant

    We currently have a license of cMap for one internal site: smcweb/wordpress.
    We have a developement site that won’t let us upgrade the cMap plugin.
    Development site is dev.smcweb/wordpress. I thought I read on the forums that you would only need one license if you dev site started or ended with dev. or .dev
    Please advise. Thanks Tom

    08/10/2016 at 12:06 pm #386041
    Steven Zahm
    Keymaster

    @: Melinda

    re: I thought I read on the forums that you would only need one license if you dev site started or ended with dev. or .dev

    Almost right, you read it here. If it begins with dev. you should be able to activate the license and then do the upgrade without that activation counting against the site activation limit.

    I guess my first question is… Did you activate the license on your dev site? From what I can tell in my logs is that is has not been. So, first activate the license then you should be able to do the upgrade.

    Let me know if that helps.

    08/10/2016 at 2:09 pm #386050
    Melinda Tharpe
    Participant

    Well, when I try and activate the license on the dev site it tells me that the activation limit has been reached. Thoughts?

    08/10/2016 at 2:09 pm #386051
    Melinda Tharpe
    Participant
    08/10/2016 at 2:37 pm #386054
    Steven Zahm
    Keymaster

    @ Melinda

    What are the actual fully qualified URLs for both site’s front/home page?

    08/10/2016 at 2:42 pm #386055
    Melinda Tharpe
    Participant

    Well it’s our intranet so only accessible from within our network.

    prod: http://smcweb/wordpress webserver hostname: smcweb.smc.local

    dev: http://dev.smcweb/wordpress webserver hostname: smcwebdev.smc.local

    08/10/2016 at 3:28 pm #386060
    Steven Zahm
    Keymaster

    @ Melinda

    Checking the site access logs, the dev site is coming from:

    http://smcwebdev/wordpress

    And the live site is coming from:

    http://smcweb/wordpress

    So, the live site seems to match, but not the dev site. So, perhaps there is something “up” with the dev site’s configuration where the fully qualified domain is not correct??? The license activation uses the core WP function home_url() so it must be returning http://smcwebdev/wordpress instead of http://dev.smcweb/wordpress.

    I manually activated the support license key for http://dev.smcweb/wordpress but I suspect you will still not be able to update. Let me know either way.

    08/10/2016 at 4:16 pm #386088
    Melinda Tharpe
    Participant

    It worked. Thanks a lot.

    08/10/2016 at 4:38 pm #386134
    Steven Zahm
    Keymaster

    @ Melinda

    Which part? Me manually activating the site or a config change or something?

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