The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I purchased the Link and CSV addons recently and now have another client I need to use them for. Is the license for one site only or unlimited sites? Do I need to re-purchase the add-ons to use for this new client?
You’re actually free to use on as many sites as you wish, however, the in-admin updates and support are limited to only a single site.
Hope that helps!
It does! I am not following what you mean by “in-admin” updates and support. Can you clarify?
When you activate the support license key for an extension or template (add-ons) that enables in admin updates for that add-on … meaning, just like any other plugin, you’ll be notified in the WP admin when an update is released and will have the opportunity to update the add-on with a single click. And if you have trouble with an add-on the support for the add-on is limited to a single site.
Hope that helps!
You cannot reply to this support topic. Please open your own support topic.