The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Just launched a site using:
I get the message: License activation limit has been reached.
I did install this on a dev site, but never activated it on that site.
I am only using this on one site.
I did just convert to SSL (https) perhaps your system sees that as a different site ?
How can I get this licenced correctly please ?
Switching from http to https would cause the license processor to count it as a different site.
I’ve manually deactivated the licenses for you. So, they should not properly activate on your https site.
You can also manage this at any time on your purchase history page under the Licenses tab by clicking the Manage link.
Hope this helps!
You cannot reply to this support topic. Please open your own support topic.