The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
When editing the address the lat/long is retained because many users use a custom lat/lng. They do this because the Google Maps Geocoding API is not always accurate and they need to be able to “lock” a specific lat/lng in order to properly place the map pin. So, having these fields auto reset and re-geocode is not possible without breaking the feature for those who need it to function the way it currently functions. I do see you point too, not sure how it could be remediated so it could function to meet you needs to. If you have any ideas, I am open to suggestions.
You cannot reply to this support topic. Please open your own support topic.