Just installed cmap template and now my web site is only showing this:

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 04/10/2013 at 9:01 pm #256604
    Nathan Broughton
    Participant

    Fatal error: Class ‘cnTemplateFactory’ not found in /home/interne1/public_html/cpiabusinesslist.co.nz/wp-content/plugins/cmap/cmap.php on line 46

    04/10/2013 at 9:13 pm #256605
    Steven Zahm
    Keymaster

    @ Nathan

    That is because cMap requires Connections 0.7.6.1 or newer to be installed. You like have an older version installed.

    04/10/2013 at 9:15 pm #256607
    Nathan Broughton
    Participant

    Thanks for replying. The problem is i can’t access my WP dashboard now, that error message is the only thing coming up

    04/10/2013 at 9:23 pm #256608
    Steven Zahm
    Keymaster

    @ Nathan

    You need to login to your site with FTP and delete this folder:
    ../wp-content/plugins/cmap

    Alternatively, you can use your webhost control panel file manager if your web host offers one.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.