Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
03/19/2015 at 4:34 pm #323658RobynParticipant
Hi, after upgrading the plugin, the “page number” directory at the bottom of the page is missing page 4 and show up as “…”. if I go to page 3, page 4 shows up.
I’ve deactivated the plugin and reactivated it, I’ve also deactivated the SuperCache plugin and reactivated that as well. I do not know what to do from here.
Thank you for your help!
Here is the page:
http://csanc.org/bookstore-directory-2/03/19/2015 at 5:59 pm #323660
Yes, that looks about right… progressive pagination, you see this style of pagination all over the web. This is a built in WordPress function that being used to create the pagination control where the number of pages before and after the current page AND/OR the first two and last two pages depending on what the current page being view is. This can be defined to show in addition to the next and previous page control. I chose to configure it to show 2 pages on either side of the current page AND the first two and last two pages. Pages outside of the rule show as
...which signifies more. I’m sure you’re quite familiar weeing that notation as its used just about everywhere.
Any way if you followed that…
You have six pages which the forth page happens to be the only page which is not the first and last two pages when on the first page. Visit the last page, The third page will not be
If I still have you lost, here’s an example… if you have 7 pages you would see when on the first page:
1,2,3 … 6,7 >>
when on the last page:
<< 1, 2 … 5, 6, 7
Hopefully the illustrations help.03/20/2015 at 12:34 pm #323799RobynParticipant
doh…thanks for the explanation…yes, that make sense.
Oops, actually, I do have an issue on the vendors page. http://csanc.org/vendors-directory/
If you click on “T” I’m getting a blank page and the T entries don’t show up.
Is there anything I can do to restore these entries? they show up on the backend. thanks for your help!03/20/2015 at 12:52 pm #323802
Ok, there’s really only one reason that happens. There’s an image so large that it causes PHP to run out of memory when Connections tries to create a cached thumbnail of the image. Previous version of Connections used a third party library to do image scaling “outside” of WordPress. Now Connections uses WordPress functions, these come with a bit more overhead which is why it worked before and does not now. I help prevent this from happening… on the initial upload Connections will scaled large images down so when thumbs need to be created it will not be an issue (hopefully).
The solution, log into your server with FTP download the images for entries that being with “T” found in this path:
Resize any large images to be smaller and upload them overwriting the large versions on the server. Important! Keep the same name.
My experience with the couple others who ran into this it was only an image or two that needed fixed.
Hope that helps!03/20/2015 at 3:32 pm #323814RobynGuest
That was it! thanks, Stephen. I have made my client aware of the issue.03/21/2015 at 1:15 pm #323867
Great to hear that fixed it for you!
You cannot reply to this support topic. Please open your own support topic.