The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I have renew last week licence Pro Pack for CNRS/IPCMS.
Could you please edit us an invoice for the transaction ?
Our financial department needs information to register you in our supplier database.
Would it be possible to fill in the form in attachment ?
Thanks in advance
Invoices can be found on your purchase history page. Click the Download Invoice link for the renewal purchase.
Hope this helps, let me know!
I was just doing some server maintenance and notices I’ve been receiving many emails from those in your organization… those are unmonitored bot accounts. The reason why the email states at the very top/beginning not to reply to them. Please use the support forum for the replies. Thanks!
I just sent an email with the PDF filled in. let me know if you do not receive it.
You cannot reply to this support topic. Please open your own support topic.