The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
The “Family Name” field is not available in the list as an importable field.
I see that the CSV importer doesn’t appear to have support at all for importing families back in. Any chance that will be provided in the near future?
Sorry, no, importing family relationships is not possible. What you can do is import all the individuals to all families. Then you can create the families using those individual.
Hope this helps!
You cannot reply to this support topic. Please open your own support topic.