Import entries

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 04/30/2014 at 9:33 pm #289805
    cwhittaker
    Guest

    Hello,

    I had to reload my WP installation and I reinstalled Connections but all of my entries were gone. I backed up my site and then restored the XML and all of my other data is there. Can you please tell me how I put back the Connections entries I made, it took quite a bit of time to enter my employees and I hope I haven’t lost the data.

    Please advise.
    Thanks.

    05/01/2014 at 10:28 am #289833
    Steven Zahm
    Keymaster

    @ cwhittaker

    How did you back up your site? Did you just use the Export option in WordPress? That does not export any data from plugins that use custom tables for data such as Connections. If you didn’t delete the database from your other WP installation, no, you data is not lost. You can use a tool such as phpMyAdmin and export the Connections tables from the database an import them into the new database. Another solution … if the old site is still accessible you can use most of any of the WordPress Backup plugins that are available as most will backup all custom plugin tables too.

    I hope that helps!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.