Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
08/21/2014 at 2:52 pm #301578
Imported and mapped csv file. Received “upload complete” yet when I go to manage, all that is there is an old entry from prior to upload.08/21/2014 at 3:08 pm #301579
correction, there is ONLY an old test entry from prior to upload. the CSV file entries are not there.08/22/2014 at 4:17 pm #301623
Could I get a copy of the CSV file and a temp admin account so I can take a close look? A screenshot of he mapping would be very helpful too.08/23/2014 at 12:31 pm #301724
Sorry, never got the email notification of the reply. How would you like the information sent to you as the log in info obviously can’t be posted
Attachments:You must be logged in to view attached files.08/23/2014 at 1:05 pm #301726
It can be posted here, please just be certain to check the private reply option before submitting. Alternatively, you cans end it using the contact link at the bottom of the page.08/25/2014 at 1:52 pm #301877
Sorry but I just learned that the file is not up to date!!!! GRRRRRRRR. I will upload the correct one as soon as I get it and let you know. So sorry.08/26/2014 at 1:40 pm #302033
Don’t know what happened to last nights post so I will try again. Here is the corrected CSV file. I need an email address to set up an temp log-in for the WP site. What should I use for you?
Attachments:You must be logged in to view attached files.08/27/2014 at 9:05 am #302109
I see you have an ID column … are you, by chance mapping that to the Entry ID field? It sounds as if you are importing this for the first time, is that correct? If that is the case, you can not map to the Entry ID field because those entry ID/s do not exists. The ID/s will have to match those that are created by the WP data base after the CSV is imported. If you are mapping it to the Entry ID field… the importer will open the ID and attempt to up that entry with the new data and since that entry ID does not exist, it can not be updated.
Hope that helps!08/27/2014 at 4:02 pm #302185
Ok then if that’s the case why is that even a mapping option. So I have to create a custom field for the chambers ID number field?08/27/2014 at 7:37 pm #302228
re: why is that even a mapping option.
One can map to the Entry ID column to use a CSV file to update preexisting entries. The entry ID column would have to be populated to the actual entry ID in Connections as shown on the Connections : Manage admin page. This feature was developed and released because it was one of the highest requested features for the CSV Imported.
re: So I have to create a custom field for the chambers ID number field?
Yes, or, use another field that you will not be utilizing and use the Say What plugin to change the field label.
Hope that clears that up better.
You cannot reply to this support topic. Please open your own support topic.