Images Not showing in Enhanced Categories

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 09/08/2018 at 8:39 pm #471924
    Lisa Riznikove
    Participant

    I have it set to image grid however it is not displaying any images, just an empty grid with the category names.

    09/08/2018 at 9:37 pm #471925
    Steven Zahm
    Keymaster

    @ Lisa

    Did you attach images to the categories? Can you attach a screenshot?

    09/09/2018 at 11:44 am #471956
    Lisa Riznikove
    Participant

    how do I attach images to the categories? Now when I go to edit the categories it tells me “sorry you are not allowed to access this page” – what’s that about?

    09/09/2018 at 1:12 pm #471960
    Steven Zahm
    Keymaster

    @ Lisa

    When you edit the Connections categories, you will have the option to attach an image from the Media Libray.

    It seems the login you are using does not have the correct user role capabilities. Try this first, navigate to the Connections:Roles admin page. Select the reset all roles option. Does that fix it?

    If it does not, please try the steps in this FAQ:

    https://connections-pro.com/faqs/s2member/

    The FAQ relates to the s2Member plugin removing user capabilities but the same process will work if something else has removed the Connections capabilities.

    Hope this helps, please let me know. If these steps do not fix it, i’ll Be able to correct this ASAP for you.

    09/10/2018 at 9:12 am #472011
    Steven Zahm
    Keymaster

    @ Lisa

    Did one of these solution correct the issue for you?

    09/10/2018 at 11:44 am #472023
    Lisa Riznikove
    Participant

    Yes. resetting the roles did it for me. And you were right I had not gotten forms (as I intended) I got Link, so I got Forms and downloaded it and now it’s working although not yet as I would like it to so I’m still working on that.

    09/10/2018 at 12:17 pm #472027
    Steven Zahm
    Keymaster

    @ Lisa

    Great to hear you now have access to the Categories page. If you have any questions about Form, please do not hesitate to ask.

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