Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
09/08/2018 at 8:39 pm #471924
I have it set to image grid however it is not displaying any images, just an empty grid with the category names.09/08/2018 at 9:37 pm #471925
Did you attach images to the categories? Can you attach a screenshot?09/09/2018 at 11:44 am #471956
how do I attach images to the categories? Now when I go to edit the categories it tells me “sorry you are not allowed to access this page” – what’s that about?09/09/2018 at 1:12 pm #471960
When you edit the Connections categories, you will have the option to attach an image from the Media Libray.
It seems the login you are using does not have the correct user role capabilities. Try this first, navigate to the Connections:Roles admin page. Select the reset all roles option. Does that fix it?
If it does not, please try the steps in this FAQ:
The FAQ relates to the s2Member plugin removing user capabilities but the same process will work if something else has removed the Connections capabilities.
Hope this helps, please let me know. If these steps do not fix it, i’ll Be able to correct this ASAP for you.09/10/2018 at 9:12 am #472011
Did one of these solution correct the issue for you?09/10/2018 at 11:44 am #472023
Yes. resetting the roles did it for me. And you were right I had not gotten forms (as I intended) I got Link, so I got Forms and downloaded it and now it’s working although not yet as I would like it to so I’m still working on that.09/10/2018 at 12:17 pm #472027
Great to hear you now have access to the Categories page. If you have any questions about Form, please do not hesitate to ask.
You must be logged in to reply to this topic.