Images not showing

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved

Tagged: , , , ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 08/22/2013 at 4:41 pm #267853
    Aaron
    Guest

    Hi,

    I tried all the solutions you recommended including checking the path and updating the timthumb-config.php but no luck. We are running Bulletproof Security but no effect with the plugin disabled and the .htaccess files renamed to eliminate config problems.

    Any suggestions?

    TimThumb config
    <?php
    define (‘ALLOW_EXTERNAL’, TRUE);
    define (‘FILE_CACHE_DIRECTORY’, ‘../../../cache’);
    define (‘MAX_WIDTH’, 1500);
    define (‘MAX_HEIGHT’, 1500);
    define (‘FILE_CACHE_MAX_FILE_AGE’, 604800);
    define (‘MEMORY_LIMIT’, ‘128M’);
    //define (‘DEBUG_ON’, true);

    $ALLOWED_SITES = array (
    ‘realtyexecutivesnanaimo.com’
    );

    08/22/2013 at 4:51 pm #267854
    Aaron
    Guest

    In another post you said there are .htaccess files installed by Connections (below). My installation has no .htaccess files in the connections folder.

    Hopes this helps somewhat. :-)
    a

    From post “What changes is the plugin making to .htaccess during activation?”

    Your reply:
    Connections only writes two .htaccess files, both of which only it its custom/private folders.

    The first is here:
    ../wp-content/connections_templates/

    It adds a .htaccess to prevent browsing the templates directly.

    The second is here:
    ../wp-content/plugins/connections/includes/timthumb/

    There are a couple rules in place to help make sure the timthumb script can be run directly.

    08/23/2013 at 10:32 am #267878
    Steven Zahm
    Keymaster

    @ Aaron

    It’s definitely an htaccess issue as the URLs get a a 403 Forbidden error message. Could I get a temp FTP account so I can take a closer look?

    08/23/2013 at 11:16 am #267883
    Aaron
    Guest

    Sure, where can I email you that?

    08/23/2013 at 11:29 am #267889
    Steven Zahm
    Keymaster

    @ Aaron

    Use the contact form link at the bottom of the page, thanks!

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.