Images Not Appearing in Slim Pro

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 10/27/2013 at 1:40 pm #272454
    angie rowntree
    Participant

    Hi Steve,
    Doing the setup of our link section using “connections” with the “slim pro” template.

    So far so good, except that where the person’s photo should be, it’s just a spinning wheel with a little broken image icon over at the top of the image box.

    i have set the permissions to 755 in the connections_images directory, but it’s still not working.

    any suggestions?

    10/27/2013 at 1:41 pm #272456
    angie rowntree
    Participant

    p.s. and yes, the image files are in the connections_images directory after the upload. just not showing up on a browser.

    10/27/2013 at 1:44 pm #272457
    angie rowntree
    Participant

    also, i tried switching to your default theme and the photo shows up on the browser, so this seems to be isolated to Slim Pro

    10/28/2013 at 12:12 pm #272497
    Steven Zahm
    Keymaster

    @ angie

    Can you share a link to the page having the issue. I should be able to give a fix after I examine it.

    10/28/2013 at 12:50 pm #272501
    angie rowntree
    Participant

    Hi Steven.
    got it fixed. it was a problem with the server TimThumbs config.

    thanks!
    colin

    10/28/2013 at 1:10 pm #272503
    Steven Zahm
    Keymaster

    @ angie

    Great to hear! Was the doc root or permissions the issue?

    10/06/2014 at 4:08 pm #306246
    Adam
    Participant

    I’m having the same issue with the Slim template. The images appear on the back end within WordPress but when viewed on the website – nada…just broken images. I have tried going into the server and making sure that 1) the image directory exists and 2) there is proper permission, but still no fix.

    http://salesianlaymissioners.org/home/?page_id=108

    Any help?
    Thanks!

    10/06/2014 at 5:29 pm #306250
    Steven Zahm
    Keymaster

    @ Adam

    The version of Slim you have installed is a little over a couple years old. You can download the latest version for free from your [purchase history](http://connections-pro.com/my-account/purchase-history/). After you [update](http://connections-pro.com/documentation/install/templates/), things should be fine. Hope that helps!

    10/07/2014 at 10:05 am #306263
    Adam
    Participant

    That did the trick! Thank you!

    10/07/2014 at 10:30 am #306264
    Steven Zahm
    Keymaster

    @ Adam

    Great to hear!

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!

    https://wordpress.org/support/view/plugin-reviews/connections

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

You cannot reply to this support topic. Please open your own support topic.