[Matt Schaefer]

Hello, after updating WP, Connections and Tile Plus two issues are happening:

• The images in tile plus cards are not showing http://screencast.com/t/qrXULFqyzb
• The shortcode we were using to display a dropdown is also not working anymore: after clicking on view all this shows: http://screencast.com/t/nltj4h5p7

Our shortcode is
[connections str_select='Bereich wählen' str_select_all='Alle Bereiche' show_empty_categories='false' show_addresses='true' card_width=450 card_height=185 order_by='id|RANDOM']

Please advise

Thanks!

[Steven Zahm]

@ matt581

I just went to your site so I could see the issue… You have version 1.0.1 of the template installed. This uses code that hasn’t been supported for quite awhile now. Specifically the way the images and category drop down are implemented. The current version is 4.1, you can download it from your purchase history. The wat template are installed and managed has changed a lot since those days, please carefully follow the installation/update instructions.

After you update, the image should show:

http://potentialyou.com/wp-content/uploads/connections-images/rolf-backenecker-therapiehaus-trilomed-ag-2/Rolf_Backenecker_original.jpg

Hope that helps!

[Matt Schaefer]

I definitely have 4.1 installed: http://screencast.com/t/bIbXBshx
Actually I purchased, downloaded and installed it this morning according to the instructions:

The missing images appeared after installing 4.1. (had 4.0 before)

But in the meantime I noticed that the url to the image location has changed:
From
http://potentialyou.com/wp-content/uploads/connections_images/
to
http://potentialyou.com/wp-content/uploads/connections-images/

For now I uploaded the images to that folder. Can’t see any changes in the settings.

Would you address the issue with the shortcode?

Thanks
Matt

[Steven Zahm]

@ matt581

I see from the screenshot that you do have 4.1, but you never deleted version 1.0.1. This must be done as mentioned in the installation/update instructions. Those legacy file are being utilized instead of the current version which is why the images and the category drop down art not showing.

This path to the old changelog is one of several ways I know the old files for the old version is not deleted and being used:

http://potentialyou.com/wp-content/connections_templates/tile-plus/changelog.txt

I highly recommend you move the images back to the legacy images folder. The path you listed above is incorrect, this is the legacy images folder path:

http://potentialyou.com/wp-content/connection_images/

If they are not in the legacy folder when Connections looks for them to move them into to new folder structure it will not be able to find them so they will not get displayed.

The new folder structure is:

http://potentialyou.com/wp-content/uploads/connections-images/{entry-slug}

[Steven Zahm]

@ matt581

I was just thinking, I wonder if it was working fine before the 8.2.5 update for you? In that update, there was a bug fix in the template override file loader code.

[Matt Schaefer]

It was working several weeks ago, not sure on which version we were.
Then the site was moved to another server – I guess that was the time that the old 1.0 templates were uploaded again.
Pretty sure I had deleted them from the server before.

Anyway – after deleting them from the server and reinstalling Tile Plus, the only issue left is that the View All link shows and on click displays no formatting.
http://potentialyou.com/coach-finder/?cn-s=&cn-cat=2
http://screencast.com/t/wnxHZBQp3

I deleted the uploaded image files from the images folder.

Thx

[Steven Zahm]

@ matt581

Great to hear this is all but sorted!

What I’m not entire clear on… the View All link. Do you want the link or do you not want the link? It can be turned off in the settings on the Connections : Settings admin page under the Display tab.

If the presentation is the issue… The presentation is correct. It simply displays the names of the entries within the directory. The appearance of those names do appear “odd” because the theme has the style of the page content to be justified. To left align the names, add the following to the theme’s custom CSS area:

#cn-names {
  text-align: left;
}

That should make it much more readable.

Hope that helps!

[Matt Schaefer]

Hiding the View All link was what we needed.
Rest seems ok.

Thanks for your speedy help!

Matt

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