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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 12 total)
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  • Author
    Posts
  • 09/24/2014 at 5:33 am #304942
    franco
    Participant

    please help Steven. I cannot see anymore images . I put 767 permissions all over through FTP, but still nothing

    09/24/2014 at 9:52 am #304972
    Steven Zahm
    Keymaster

    @ franco

    The issue is related to security plugins and the new support for HiDPI (Retina) images. These links Connections uses to create, cache and serve these images on demand on devices that support HiDPI images are being blocked blocked by security plugins.

    Do you have any of the following plugins installed?

    • iThemes Security
    • All in One Security and Firewall
    • BulletProof Security

    If you do…

    • For iThemes Security, disable the Filter Suspicious Query Strings in the URL.
    • For All in One Security and Firewall disable the option to use a custom admin URL.
    • For BulletProof Security … not exactly sure why that plugin is blocking the URL/s yet.

    Not sure what I have to do to convince the links are safe … I may end up having to remove this awesome new feature.

    Hope this helps!

    09/29/2014 at 6:38 am #305431
    franco
    Guest

    I have none of them installed …. AAAARRRRGGGHHH !!!

    09/29/2014 at 8:18 am #305432
    Steven Zahm
    Keymaster

    @ franco

    My last reply was my best guess without a link so I could see the issue. If you can please share a link to the page having the trouble, that would be most helpful in me being able to assist.

    09/29/2014 at 9:36 am #305441
    franco
    Guest

    I tried to upload a logo and this is the msg:
    “WP_DEBUG is not defined or set to FALSE, set to TRUE to enable image processing log.”

    Is that any help?

    09/29/2014 at 10:23 am #305453
    Steven Zahm
    Keymaster

    @ franco

    Can you share a link to the directory page where you can not see the images?

    The message you are seeing is because you have the Debug Messages option enabled on the Connections : Settings admin page under the Advanced tab in the Debug section.

    Deactivating it will remove this message.

    If you would like to see the debug log, the you need to add define( 'WP_DEBUG', true ); to the wp-config.php file.

    If you can not share a link to your directory page, then I suggest enabling WP_DEBUG and then post a reply with the image upload debug log that will be displayed when you upload an image.

    12/04/2014 at 10:39 am #311724
    franco
    Participant
    This reply has been marked as private.
    12/07/2014 at 3:52 pm #311957
    franco
    Participant
    This reply has been marked as private.
    12/10/2014 at 5:58 am #312273
    franco
    Participant

    Dear Steven, It’s 2 months now and still have the same problem. I cannot see imgs and on the public side I always encounter the same error :

    Fatal error: Call to undefined method Imagick::setImageOpacity() in /web/htdocs/www.mokinba.com/home/wp-content/plugins/connections/includes/image/editors/class.imagick.php on line 38

    May I give you admin access? Please, please please HELP

    I never received a private reply to #311724

    12/10/2014 at 9:43 am #312324
    Steven Zahm
    Keymaster

    @ franco

    Sorry, but I never received you messages. I logged in real quick and applied the fix. Apologies for the delay!

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