Image Cropping

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 11 total)
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  • Author
    Posts
  • 09/03/2014 at 3:14 pm #302690
    Michael
    Participant

    I have cropping turned off but the images uploaded for the logos still show them being cropped. I have re-uploaded the images, even with a new name and after removing the originals.

    After uploading, I noticed that the entry on the admin side appears correct. I see what I am expecting. For example. I uploaded an image which is 726 x 42 as my test. There was whitespace above and below on the admin.

    When viewing on the public side, I’m given a different image which shows the image cropped instead of resized with added margin. I’m using the latest version and the cmap template. I’ve got everything set to resize and use margin.

    Any idea what’s going on?

    09/03/2014 at 3:26 pm #302692
    Steven Zahm
    Keymaster

    @ Michael

    Can you attach a screen capture of the following:

    1. The Connections : Settings admin page Images tab.
    2. The page with the actual [connections] shortcode. The edit page in the admin, I need to see the exact shortcode you’re using.

    On the Connections : Settings admin page under the Images tab for the Medium image, I recommend either of these options:
    Resize proportionally to fit entire image into the specified dimensions and add margins if required.
    Resize proportionally adjusting the size of scaled image so there are no margins added.

    If you have image_width and/or image_height used in the shortcode, they will override the settings and use the default crop mode instead.

    09/03/2014 at 3:33 pm #302694
    Michael
    Participant

    Here are the screenshots.

    Attachments:
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    09/03/2014 at 4:02 pm #302698
    Steven Zahm
    Keymaster

    @ Michael

    Everything looks in order … can you share a link to the page having the issue?

    09/03/2014 at 4:18 pm #302700
    Michael
    Participant

    http://carletonplace.tv/business-directory/?cn-s=&cn-cat=233&cn-pg=1

    Archimedes Systems Consulting Inc

    The admin side uses the image:
    http://carletonplace.tv/wp-content/uploads/connections-images/archimedes-systems-consulting-inc/Archimedes_final7-e3899864f40d1a77530da4a512d2bcc2.jpg

    but the public side uses:
    http://carletonplace.tv/wp-content/uploads/connections-images/archimedes-systems-consulting-inc/Archimedes_final7-51aedbf00638897a9a653707f3710aba.jpg

    09/03/2014 at 4:33 pm #302704
    Steven Zahm
    Keymaster

    @ Michael

    What happens if you disable SiteShot?

    09/04/2014 at 9:24 am #302731
    Michael
    Participant

    No difference. It still crops the image.

    09/04/2014 at 11:52 am #302744
    Steven Zahm
    Keymaster

    @ Michael

    Ok, I’ve identified the issue … this happens when SiteShot is active (as a plugin). Deactivating the SiteShot plugin will fix the crop issue.

    I have identified the bug within SiteShot and I am working on a fix right now. I reply back when it is released and available for download.

    09/04/2014 at 1:24 pm #302745
    Steven Zahm
    Keymaster

    @ Michael

    Ok, I just uploaded an update to SiteShot which should fix this issue.

    09/04/2014 at 3:05 pm #302788
    Michael
    Participant

    It is indeed fixed.

    Once again, thank you for the amazing support.

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