image cropping when it should not

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 05/28/2018 at 11:15 am #463850
    dominic loiacono
    Participant

    Hi using cmap and trying to not have my image cropped. I have tried in the customiser ad tried to follow instructions in another
    thread but when i click on a profile name i get a 404 error.

    I am also:

    • using a shortcode to display my directory

      [connections category=22 template="cmap" enable_search='FALSE' enable_category_select='FALSE' show_empty_categories='FALSE' enable_bio='FALSE' enable_note='FALSE' show_return_to_top='FALSE' background_gradient='FALSE' background_color="transparent" enable_map='FALSE' show_links=true show_phone_numbers=false home_id=4256 image_width=100 show_email=true addr_format='%city%, %country%']

    • a custom template as well but i did remove it and had the same issue.
      • I also reuploading the images after making changes as i did not remember if cmap images were dynamic

    i attached a cardview vs single view (card view is where i am having issues).

    thanks

    dom

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    05/29/2018 at 12:04 pm #463924
    Steven Zahm
    Keymaster

    @ dom

    RE: when i click on a profile name i get a 404 error

    I you are using a visual page builder and running Connections >= 8.18, please deactivate the core Connections plugin only and delete. Now reinstall it and activate.

    Does that correct the issue? If it does, please try to use the Template Customizer to change the Crop mode of the image.

    Hope this helps, let me know.

    05/29/2018 at 12:52 pm #463928
    dominic loiacono
    Participant

    Using avada theme so yes i believe am using custom page builder. uninstalled connections reinstalled, 404 error now gone. thanks

    I have have set both logo and image to fit image with margins. it is still cropping images. I went ahead and photoshopped the logos so that they were square.

    05/29/2018 at 1:03 pm #463929
    Steven Zahm
    Keymaster

    @ dom

    Are you certain you are using both cMap template on both the result list view and the single list view? If you enabled the Single Entry Template option under the Display tab on the Connections : Settings admin page, please disable it. Does that help?

    05/30/2018 at 8:20 am #463992
    dominic loiacono
    Participant

    Hi steven, You guessed it. I had a custom card.php which was causing the issue). I had renamed it before contacting you to see if it was the issue, but i must have also done mods to the card.php in the cmap directory and forgotten about them.

    This morning i reuploaded cmap, disabled the custom card.php and cropping was working as it should.

    Thanks for the great support and sorry for wasting your time.

    dom

    05/30/2018 at 9:03 am #463993
    Steven Zahm
    Keymaster

    @ dom

    No problem, glad to hear you got to the bottom of it!

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