[Horacio Gaspar]

Hi
I just renewed my subscription a few weeks ago – whn I look in the plugin directory I see that I have Connections Business Directory Version 8.28.3. I understand that version 8.5 has the export feature which is what I need for my HR department. I check for updates and I searched through the wordpress gallery which shows the same version that I have (i.e.e If I didn’t know better I would say I have the most current version). Am I missing something ? or how can I get version 8.5 as I don’t seem to be able to find it. Apologies if this is too obvious – but I did try to search for my own solution

[Steven Zahm]

The version you have installed 8.28.3 is newer, the most recent version actually, than version 8.5. Navigate to the Connections : Tools admin page and click the Export tab. Scroll to the bottom and use the Export all tool.

Hope that helps!

ps. Connections follows, somewhat, semantic versioning (like WP) which is:

major version (MV), dot, minor version (mv), dot, bug fix (bf), dot, build (bld)

Put another way:

MV.mv.bf.bld

So in this case 28 is greater than 5 which indicates newer.

[Horacio Gaspar]

Hi Steve,

Thanks for the quick reply. The versioning as you explained it, makes sense. I still having trouble finding the export feature ( I will attach screenshots so that I don’t waste your time). Here’s what I did
Clicked on Connections on sidebar . – it expanded and I clicked on Tools. When I viewed Tools page – I only see “Import”, “System Information”, “Settings Import/Export”, and “Logs”. If I click on the Export button it only export settings in json code format to export to another site. Below are the screenshots to illustrate how I understood the instructions to be and my result.
https://venusconcept.box.com/s/h6uo4fqh2fj75gbv66luewrn7dpivvsd
https://venusconcept.box.com/s/2bx1e46dzpl8laach44pf98jk12zou7z

Thanks again
Horacio

[Steven Zahm]

Are you the site admin and are you logged in as the admin? It appears you do not have the core WP capability assigned to your users account which permits exporting.

[Horacio Gaspar]

I am the site admin and have full admin, access, both within wordpress and external such as WHM, FTP SSH etc. should I need it. Is there somewhere I can look to see why my access would not be enabled?

[Steven Zahm]

Question… under the core WP Tools admin menu, do you see an Export page? This is not related to Connections but requires the same permissions.

[Horacio Gaspar]

If I go to Tools (on main sidebar) I see the following option (I ‘ll try to illustrate my options below)

–Plugins
–Users
–Tools
—-Available Tools
—-Import
—-Forums
—-Email Log
—-Export Personal Data
—-Erase Personal Data

[Horacio Gaspar]

It looks like I am missing the Export Option in Tools as well. I gues I need to figure that out. Thnaks

[Horacio Gaspar]

I was able to fix it by adding this code to my functions.php child theme

$admin_role = get_role( ‘administrator’ );
$admin_role->add_cap( ‘export’, true );

This will get me going until I figure out why it’s missing in the first place.

[Steven Zahm]

Great to hear you resolved the issue. I’m pretty certain you can remove the code. Role capabilities are persistent because they are saved in the database.

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