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This topic is: resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 04/02/2017 at 10:50 am #418611
    hatton jerome
    Participant

    Hello,

    I’m using Business hours with Connections and Circled template.
    when I create or update a connection, business hours are deleted when I hit the save button.

    When I look at one connection the open hours are only “0 h 00 min”

    Can you please help ?

    04/03/2017 at 2:50 pm #418770
    Steven Zahm
    Keymaster

    @ hatton

    Have you updated to 8.6.2? If not, please do as it made a minor but important change to the date format for the date picker so it can properly be parsed and saved.

    Let me know if that helps!

    04/04/2017 at 3:51 am #418844
    hatton jerome
    Participant

    Hello,

    I’m using 8.6.2 version, and it doesn’t work for me.

    04/04/2017 at 12:06 pm #418882
    Steven Zahm
    Keymaster

    @ hatton

    Can you please give me temp WP admin login so I can take a closer look? The login details can be posted here as a private reply.

    04/05/2017 at 2:52 am #418916
    hatton jerome
    Participant
    This reply has been marked as private.
    04/05/2017 at 9:53 am #419000
    Steven Zahm
    Keymaster

    @ hatton

    The custom time format that you are using is not compatible. Please navigate to the WordPress General Settings admin page and choose one of the default time formats. That will fix the issue.

    Hope that helps!

    04/05/2017 at 3:18 pm #419055
    hatton jerome
    Participant

    Usual time fomat for france is “00h00”, and this cause the issue.
    Following you advice I used 00:00 time format and now it work just fine !

    Thank you for your help and keep up the good work :)

    04/07/2017 at 2:14 pm #419308
    Steven Zahm
    Keymaster

    @ hatton

    I wanted to loop back to you to mention that the next release of Connections and the Hours extension will be (hopefully) perfectly compatible with time formats such as H\hi and H\h i\m\i\n. The later I believe is what you were using, correct?

    Hope this helps!

    ps. It was actually quite an effort to enable this. It was actually a quite complex issue to resolve.

    04/07/2017 at 2:32 pm #419310
    hatton jerome
    Participant

    We are using 00h00 time separator is just the letter “h”
    I don’t know it appear with back slash, but using the current one with 00:00 works fine, it’s just to know which separator to choose in wordpress.

    Thank’s for your time :)

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Viewing 9 posts - 1 through 9 (of 9 total)

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