Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
05/04/2018 at 11:55 pm #461262
I followed all the steps to set up Google Maps API and have maps enabled. Fortunately they work just fine on Organization pages (using the Circled template) but neither a map nor a “show map” link display on Individual directory pages.
What am I missing?
Thank you in advance!
-Tim05/06/2018 at 10:57 am #461468Steven ZahmKeymaster
Navigate to the Connections : Settings admin page and click the Display tab. Scroll down to the Single Entry section and disable the template option.
Hope that helps! Let me know.05/13/2018 at 5:07 pm #462342
That worked in displaying the map, thank you very much!
Weirdly it also changed some of the Single Entry page aesthetics. The only real issue is it switched the .link-block and the .social-media-block which is very minor but does make the page look a little weird. Is there any way to put the .social-media-block back on the bottom?
Thanks again for your help!
-Tim05/13/2018 at 5:33 pm #462343
(I couldn’t edit the previous post, sorry)
I tried drag and dropping the content blocks into the desired order when Editing the Entry and it just reverts back to the previous block order when I publish the update.05/15/2018 at 9:27 am #462458Steven ZahmKeymaster
RE: Weirdly it also changed some of the Single Entry page aesthetics.
Not weirdly :)
Because the Single Entry Template option was enabled, the active template for Individuals was the Default Entry Card and the active template for Organizations was Circled. With the options disable (the default) Circled is used for both entry types. The different templates have different layouts.
RE: I tried drag and dropping the content blocks into the desired order when Editing the Entry and it just reverts back to the previous block order when I publish the update.
Are you referring to the metaboxes on the Add and Edit entry Connections admin pages? The order of these do not affect the order of the fieldsets. That is controlled by the template design.
That said, if an entry has multiple addresses or phone numbers, you can drag and drop those within the metabox to change their order.
Now, if you mean the Content Blocks settings found on the Connections : Settings admin page under the Display tab. Changing their order does affect their display order in the template and should save. Reviewing your site, I do not think this applies to what you are asking.
I hope this helps!
You cannot reply to this support topic. Please open your own support topic.