Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
07/12/2017 at 1:56 pm #428857Paul T. WagnerGuest
Perhaps I’m doing something wrong, but, applying your techniques in the link you sent didn’t work. However, I did click on the Get Key for the instructions from Google, got their link, enabled and copied into the keys at Connections Settings Advanced. I don’t see the Oops anymore, just not any data. What can I do next?07/12/2017 at 2:23 pm #428861
I just visited this page:
The best I can tell, the maps seem to be working correctly. Per Google’s documentation, API keys can take a little time to become active. Perhaps there were not yet fully active when you were viewing???07/12/2017 at 7:47 pm #428896Paul T. WagnerGuest
NO. This page: http://discovermojave.com
Did I not select correct My Project? Is there a better way of linking them to me?07/12/2017 at 9:21 pm #428903
RE: NO. This page: http://discovermojave.com
It appears you may have disabled the Google Maps API on the Connections : Settings admin page on the Advanced tab at the bottom in the Compatibility section. Please re-enable that option. After you do, please let me know and then I’ll look at the page again.
RE: Is there a better way of linking them to me?
This is Google’s process. I do not have any control over their process. The API key is their new’ish requirement to use Google Maps. Sites using the Google Maps API prior to their new requirement were grandfathered, not requiring an API Key. That will change.07/13/2017 at 12:47 pm #428979
Thanks. Unchecked everything in the Advanced Compatability section and saved. NO change.07/13/2017 at 1:34 pm #428980
I should not have unchecked everything. I checked the
Google Maps API v3 that looked right and it’s now working! I hate getting old.07/13/2017 at 1:34 pm #428981
Apologies for the confusion but I asked to re-enable (by checking it) the Google Maps API, not leave it disabled (left unchecked).
Please add a check to the Google Maps API option and save the settings.07/13/2017 at 1:37 pm #428982
Looks like we cross posted…
I see the option is now enabled, but turning off a couple off the other options was bad as well.
These are the default states of these options.07/13/2017 at 2:08 pm #428983
Thanks again Steven for the awesome support.
You cannot reply to this support topic. Please open your own support topic.