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Tagged: 8.5.7, troubleshooting
- This topic has 7 replies, 4 voices, and was last updated 10 years, 5 months ago by
Steven Zahm.
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AuthorPosts
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01/05/2016 at 1:10 pm #359999
Spalding Hurst
ParticipantWhen I try to edit my photo directory page I am now getting this error:
Fatal error: Class ‘cnSEO’ not found in
/home/impelsus/public_html/scnfamily/wp-content/plugins/connections/includes/template/class.template-parts.php
on line 355What can I do to fix this?
Thanks!
01/05/2016 at 1:39 pm #360020Steven Zahm
Keymaster@ Spalding
re: When I try to edit my photo directory page I am now getting this error
My best guess is another plugin or maybe even the theme is running the core WordPress shortcode action in the admin for some reason… something that should not be done. I suggest first trying the steps outlined in the plugin conflict troubleshooting faq.
Let me know what you find out.
02/09/2016 at 7:52 am #364152Nickolas Simard
GuestGreetings
I have the exact same issue.
From debugging using the Plugin conflict Faq, the issue comes from Yoast SEO. Most likely, the SEO from Connections could be taken over by Yoast, but that’s just an hypothesis, I haven’t had time to investigate further.Let me know when there is a fix, be it an update or a temp code fix.
Regards,
Nickolas Simard02/09/2016 at 9:12 am #364155Steven Zahm
Keymaster@ Nickolas
Hmmm… odd. I run Yoast SEO Premium on this site and I do not experience this error. Though, I have not updated to the absolute latest version yet. I have version 2.3.5 installed because of the issues the 3.x updates have had. Which version do you have installed?
02/10/2016 at 3:17 pm #364543Nickolas Simard
ParticipantGreetings
I’m using Yoast 3.0.7, which is the latest version.
02/11/2016 at 9:17 am #364693Steven Zahm
Keymaster@ Nickolas
I activated Yoast 3.0.7 on my test site and I can edit pages with the Connections shortcode on it without any errors. Perhaps there is a specific configuration setting in Yoast that triggers it? I just let the defaults. I looked at the config and nothing jump out at me as being an issue. Could you share screenshots showing the Yoast settings so I can duplicate them?
03/10/2016 at 7:43 am #368531Nickolas Simard
ParticipantGreetings
I couldn’t follow up to this thread for a while.
The issue still persist with the most recents update (Yoast 3.1.1 and CN 8.5.12).
I also didn’t change Yoast’s config. To make sure, I reset them to default using the button for that.
Do you need more information?
Regards,
Nickolas Simard03/10/2016 at 10:04 am #368548Steven Zahm
Keymaster@ Nickolas
I too am running the latest Connections and Yoast on this site as well as my dev site, neither give me this error. I highly suspect that it might be the theme or another plugin calling a core WordPress action or filter incorrectly and it only shows an issue when all are used in combination. To debug further I will need an an admin and FTP login. The details can be posted here as a private reply.
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