Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 8.5.13
- This topic has 1 reply, 2 voices, and was last updated 10 years, 4 months ago by
Steven Zahm.
-
AuthorPosts
-
03/30/2016 at 11:13 am #371101
tpcwebmaster
ParticipantHi Steve,
We’ve been using Connections for a while and it had worked great. Several weeks ago we upgraded the database to MySQL 5.6 and the latest Connections plugin. Since then, our editor users have been unable to use the Manage function to edit existing entries. They receive a Gateway Timeout error, but strangely, they can add new entries without issue. Users with admin permissions are able to use the Manage function.I tried exporting the entire database and importing into a brand new, clean database on a different server and receive this error when importing the Connections tables:
<h1>1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘2014-05-09 19:10:05’, ‘1395663790’, ‘organization’, ‘public’, ‘nameremoved’, ”’ at line 22</h1>
I tried removing that line and not surprisingly the error just moves to another line.
Have you seen anything like this before? Is there anything you can suggest? Thanks for your help!
03/31/2016 at 9:14 am #371175Steven Zahm
Keymaster@ tpcwebmaster
re: Have you seen anything like this before? Is there anything you can suggest? Thanks for your help!
No, I have seen this before. Have you checked the PHP error log to see if there are any errors reporting that could shed light? If you have, try turning on
WP_DEBUG, visit the page and then look at the PHP error log.re: I tried exporting the entire database and importing into a brand new, clean database on a different server and receive this error when importing the Connections tables:
I doubt importing into a new db will resolve the issue. Can not really help with the import error… but my guess is some type of versioning conflict issue where the exported SQL is not compatible with the settings used to import the SQL file.
Let me know what you find in the PHP error log.
-
AuthorPosts
- You must be logged in to reply to this topic.
