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This topic is: resolved

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 06/16/2014 at 1:31 am #293951
    brent Verco
    Participant

    Gday Steve !

    Brent from Australia here. Hope things are going well for you.

    I installed your connections plugin back on my website last year

    http://www.amsn.com.au

    back at the time the plugin ” form ” was not completed.

    I finally got around to downloading an updated copy today and attempted to activate this plugin.

    As soon as a attempted to activated it the entire website crashed. No front end and no ability to login as an admin. This is was a bit of spooky feeling for a newbie but old google suggested I dial into the ftp delete the form plguin folder. This worked a treat and got my website back up and running.

    I deleted the folder tried an ftp upload of the plugin and the same error occurred.

    The only way to resolve the problem and allow my website to be up again was to dial into the ftp acess and delete the form folder from my list of plugins.

    Do you have any suggestions on how to troubleshoot this problem from here ?

    kind regards
    Brent

    06/16/2014 at 7:56 am #293975
    Steven Zahm
    Keymaster

    @ brent

    Looks like you’re running Connections 0.7.9.3, Connections 0.8.9 or newer is required. Likely that is the reason for the crash. There have been many significant changes to Connections many of which Form 2.0 requires to work. Please update and then install and activate Form. That should resolve the issue.

    Hope that helps!

    06/17/2014 at 5:27 am #294033
    brent Verco
    Participant

    Bloody ripper mate

    Steve your a genius

    that worked a treat :)

    Thanks so much

    Brent

    06/17/2014 at 1:38 pm #294083
    Steven Zahm
    Keymaster

    @ brent

    No problem!

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
    http://wordpress.org/support/view/plugin-reviews/connections

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Viewing 4 posts - 1 through 4 (of 4 total)

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