format irregularities

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This topic is: resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 07/17/2013 at 12:13 pm #264998
    josh901
    Participant

    Hi Steven,

    I am using Connections on another site and things were working smoothly, until I noticed a change to the format of the way the directory listings were being displayed. Where as initially the height of each tile was as expected, somehow they are now displaying with an exaggerated height. Have you seen this before? any suggestions?

    You can view the page here http://winecountryplanning.com/wineries/

    Thanks!

    07/17/2013 at 12:42 pm #265001
    Steven Zahm
    Keymaster

    @ josh901

    Yes, I see this all the time, mostly with themes from ThemeForest. They are implementing new submission guidelines that should help with this.

    Please try the solutions in this FAQ. Fixes it nearly 100% of the time.

    Let me know if this helps.

    07/17/2013 at 2:02 pm #265022
    josh901
    Participant

    Indeed this is a them from Themeforest. I tried both the [raw] and [noformat] solutions to no avail. Could I provide you login acces to the site to look around? I’ll send the access info in a subsequent private reply.

    Thanks!
    Josh

    07/17/2013 at 2:04 pm #265023
    josh901
    Participant
    This reply has been marked as private.
    07/17/2013 at 2:05 pm #265024
    josh901
    Participant
    This reply has been marked as private.
    07/17/2013 at 2:39 pm #265025
    Steven Zahm
    Keymaster

    @ josh901

    Enabling the Template theme compatibility option on the Connections : Settings admin page under the advanced tab did the trick.

    07/17/2013 at 2:49 pm #265028
    josh901
    Participant

    Thank you! Once again you deserve strong props for your support! FYI – I was able to login to my WordPress.org account and provide a 5-star rating for the plugin including mention of your world-class support. Thanks again!
    Josh

    07/17/2013 at 3:21 pm #265038
    Steven Zahm
    Keymaster

    @ josh901

    Many thanks for your review!

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Viewing 8 posts - 1 through 8 (of 8 total)

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