The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tried a test form submission. One full day later i received an email saying it would be reviewed for approval. Entry still showed on directory page without ever being approved. In manage entries it showed as approved right away.
How is the approval process supposed to work?
Do not submit an entry, while testing, logged in. When you are logged in, you are logged in as as admin. So when you submit an entry you are adding it as an admin. As an admin it is not required to be moderated because you are the admin.
In regards to timing of receipt of email. That is solely dependant on your web host. If you anticipate sending a lot of email, it is highly recommended you use a email host provider such as SendGrid.
Hope this helps!
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