The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Form plug-in definitely needs us easy way to customize. I just bought Form and Link plugins thinking there must be ways to customize but found out there is not.
Form plugin is asking way too much information from users. For example: Why do you need to ask 4-5 different addresses each with options whether it should be public or private not to mention Preferred radio button. That’s just one field!
Who in the right mind gives their home address with longitdue and latitude nowadays? Form is asking user’s home, work and school addresses. Then there is an additional option for Other. What’s that Other address field is for?
Are we asking users’ to include their grandmothers home addresses too?
It’s just ridiculous! I want my money back.
Please contact me via the contact link at the bottom of the page. Supply me the purchase details such as transaction ID and the email address used to complete the purchase. After I receive the email, I will delete you account, disable the support license keys and initiate the process for the refund.
You cannot reply to this support topic. Please open your own support topic.