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Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

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Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 08/15/2013 at 4:19 pm #267341
    Joey Colson
    Participant

    I’m sure I messed something up, but connections and form were working properly before, and now entries won’t allow me to add addresses or anything. I’ve tried deactivating all plugins except connections and form and it still doesn’t work properly. I’ve created a test admin account if you could take a look at it, but not sure how to send the information privately. Wondering if this is common since the new WP update or if I messed something up. Thanks for your help!

    08/15/2013 at 4:21 pm #267342
    Joey Colson
    Participant
    This reply has been marked as private.
    08/15/2013 at 6:52 pm #267343
    Joey Colson
    Participant

    In an related note, I can’t seem to figure out how to let users submit if they want address/phone/etc to be public or private information. Is there a setting that enables this on the form? Is it part of the link that isn’t opening up on my page?

    08/15/2013 at 7:38 pm #267344
    Steven Zahm
    Keymaster

    @ Joey

    The issue is the theme’s lightbox feature, the javascript, is breaking other plugin’s javascript. Turning off that feature in the theme settings fixes the issue. I’ve left it off… so you know.

    That feature is not available in the Form, however, they can select if the data is preferred or not.

    Hope that helps!

    08/18/2013 at 8:42 pm #267480
    Joey Colson
    Participant

    Thank you so much!!! You rock brother. I’m so pleased with the product and the service you offer and I’m excited about the opportunities it creates for our church! God bless!

    08/19/2013 at 11:16 am #267510
    Steven Zahm
    Keymaster

    @ Joey

    Many thanks!

    If you have a moment, I would truly appreciate a review. They do make a difference. Many thanks in advance!
    http://wordpress.org/support/view/plugin-reviews/connections

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Viewing 6 posts - 1 through 6 (of 6 total)

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