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- This topic has 3 replies, 2 voices, and was last updated 11 years, 3 months ago by
Steven Zahm.
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AuthorPosts
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05/19/2015 at 7:44 pm #334893
melisa yukselir
ParticipantI have integrated this but the form is not submitting to the database. It sends the email. It shows the confirmation but it doesn’t show in connections manage moderate section.
Please help :)
Thanks
05/19/2015 at 8:10 pm #334894melisa yukselir
ParticipantSo i haven’t changed anything but now it’s submitting automatically to the list without getting moderated. I haven’t received any emails either.
Any thoughts?
Thanks
05/19/2015 at 9:03 pm #334896melisa yukselir
Participantok now i found this information
If you are logged in, your submissions may be bypassing the moderation queue because of permissions assigned to your role. See the “Roles” screen in the Connections admin to set and change the permissions for each role.
I am not sure what to change so the submission goes to moderation tab to get moderated instead of getting submitted in the list automatically
Also while testing many submissions I only received one email message and the email submission confirmation is not coming through anymore. I am using gmail which should be fine.
Thanks
05/20/2015 at 11:01 am #334969Steven Zahm
Keymaster@ melisa
From what I can tell, you are testing while logged in and logged in as the admin. While logged in, especially as the admin, you will not receive any notification and submissions will not go to the mod queue.
The reason… submitting with Form is no different than when adding an entry in the admin. If you as the admin add an entry, you know you added the entry so you will not receive an email notice. Similarly when adding an entry as an admin, the entry will not be added to the mod queue because you as the admin do not need to moderate your own submissions.
What you should do is create a test user account with the subscriber role. After you create a test user go to the Connections : Roles admin page and make sure the Subscriber role has the Add Moderated capability. To keep things simple for testing, do not add any other capabilities.
Now, go to the Form settings and triple check the email addresses entered for notifications. I seen many times a simple typo was the cause of failed emails.
Important… log out as admin and now log in as the test user.
Navigate to the Form page. Submit an new entry. When adding a new entry make sure to use a different email address than the one you added for the email notifications for the admin as some web hosts will block emails where the to and from addresses are the same.
After you have submitted a new entry, you should receive a submission confirmation email to the address you used when adding the entry and the admin should receive an email stating an entry is in the mod queue.
Hope that helps!
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