First page not loading logos in Internet Explorer

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 07/07/2014 at 11:46 am #296215
    Mark Wiseman
    Participant

    I have a version of our clients site running Connections version 0.8.12 and in Internet Explorer it all works fine.

    Working version – http://www.obn.org.uk/members-directory/

    I have a development server running the same site / content but Connections version 0.8.13 and within Internet Explorer (Version 11 on PC), the first page for the directory does not show the logos, it just shows the loading graphic for all of them. If I move to the next page, or select a letter to filter by, they display. Even doing a search for any of the companies on the first page shows them fine.

    Non working version – http://www.obn-development.co.uk/members-directory/

    Can you help with this please.

    07/07/2014 at 5:03 pm #296263
    Steven Zahm
    Keymaster

    @ Mark

    I do not see a reason why it is not working on the dev site. It seems fine in both Chrome and Firefox… Are both site configured identically, same plugins, theme including the version? Have you tried the JavaScript option on the the Connections : Settings admin page under the Advanced tab?

    07/07/2014 at 6:39 pm #296279
    Mark Wiseman
    Participant

    After looking into this more I have found the problem.

    There were some logo files missing during the transfer of the site.

    It appears that if one or more of the logo files referenced cannot be loaded, it stops all logos on the page from loading.

    Sorted now on the site by re-uploading all of the logo files.

    Thanks

    07/07/2014 at 6:55 pm #296282
    Steven Zahm
    Keymaster

    @ Mark

    Interesting, I’ll have to look into adjusting the javascript to account for that in IE 11.

    09/12/2014 at 9:32 pm #303797
    MissWoors
    Guest
    This reply has been marked as private.
    09/13/2014 at 3:20 pm #303839
    Savannah
    Guest
    This reply has been marked as private.
  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You cannot reply to this support topic. Please open your own support topic.