The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I would greatly appreciate your assistance on this. I recently updated the site and what was previously working just fine is now showing:
Fatal error: Call to undefined method Imagick::setImageOpacity() in /home/dstla0/public_html/wp-content/plugins/connections/includes/image/editors/class.imagick.php on line 38
Can you please tell me how to rectify this? Thanks so much!
It seems that the host has Imagick installed which is great since it is faster and uses less resources than the default GD library for working with images but unfortunately they have a pretty old version installed which does not have the setImageOpacity().
A temporary fix would be to disable/comment out that function.
Open the file mention in the error message:
Go to line 38.
Put two forward slashes in the very front of the line so it looks like this:
//$this->image->setImageOpacity( $level );
Save the file and overwrite the original.
This will not affect the functionality of Connections so it is a safe edit. Version 8.1.6 will contain a fix for this so it’ll be safe to update to it when I release it, soon’ish.
Apologies for the trouble!
You cannot reply to this support topic. Please open your own support topic.