Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 8.7.1
- This topic has 3 replies, 2 voices, and was last updated 5 years, 12 months ago by
Beth Tindall.
-
AuthorPosts
-
12/14/2017 at 12:31 pm #444047
Beth Tindall
GuestThe most recent update to 8.7.1 resulted in this error message:
“Fatal error: Call to undefined function array_replace() in /home/content/38/4516038/html/wp-content/plugins/connections/includes/class.geo.php on line 602” and I can no longer access any area of the site without getting this message. I am uploading via FTP my most recent backup (yesterday) and researching how to restore the site without being able to go through the WP dashboard. I don’t know what version of WP or PHP I had off the top of my head, and I can’t access the dashboard to get that info. Um….. help??12/14/2017 at 12:47 pm #444048Beth Tindall
Guestupdate: I disabled the Connections plugin via FTP, and the site works again. I’ll wait a bit before I try the update again.
12/14/2017 at 2:45 pm #444050Steven Zahm
Keymaster@ Beth
The version of PHP your web host is running and old unsupported and possibly insecure version of PHP. I suspect the version you are running is 5.2 which has not been supported for many years now. I’d ask them to update it. WordPress recommends 7.2. I would recommend 7.1 as 7.2 was just released so plugins may not yet be 100% compatible.
That said, I do try to avoid using modern features in PHP for the broadest compatibility.
I actually do not even have the ability to test in such an old version any longer. If you can give me a WP admin login and a FTP login I’ll be able to apply and test an alternative to the array_replace() function. This is basic PHP function introduced in version 5.3 and it is function I now need to use. I might be able to add and use a backward compatible version.
The details can be posted here as a private reply.
12/14/2017 at 7:58 pm #444139Beth Tindall
GuestThanks, I’ll check with the hosting company about updating the PHP.
-
AuthorPosts
You must be logged in to reply to this topic.