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- This topic has 7 replies, 2 voices, and was last updated 8 years, 4 months ago by
Steven Zahm.
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AuthorPosts
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04/03/2018 at 3:59 pm #457684
Tom Chandler
ParticipantIs there a way to allow for “Family” as an entry type on the Entry Form? Currently there is only Individual and Organization, and our directory consists mainly of family entries.
04/04/2018 at 10:11 am #457755Steven Zahm
Keymaster@ Tom
Sorry, no this is not an option because it would open the possibility to allow anyone permitted to add/edit there entry to add any other entry as a family member.
04/04/2018 at 10:21 am #457757ParticipantThanks for the response.
That very much limits my users from utilizing the form… Wish I had known this before investing in the extension.
It might merit a separate ticket, but whenever I try to use the entry form, I receive the attached error.
Thanks!
Attachments:
You must be logged in to view attached files.04/04/2018 at 10:48 am #457763Keymaster** Tom**
The error will popup when an invalid ajax response was sent back by the server.
Open the page in Chrome, hit the F12 key and click the Console tab.
Use for in the same manner the generated the error. Chrome should show additional error info that may help. Let me know what those messages are.
On the rare occasion when this error does crop up, it is always because another plugin is creating a PHP notice or warning during an ajax request. It is standard practice to disable these on live sites, here’s a link to a tutorial which covers how to do this.
Hope this helps, let me know.
04/04/2018 at 11:00 am #457765Participant04/04/2018 at 11:30 am #457771Keymaster@ Tom
That last message is the issue. Something is throwing a server error 500.
Do the same again but this time, click the Network tab in the browser Console. Before you submit the form, clear the network activity by clicking the circle with a slash thru it. Submit the form and then click
XHRin the Network monitor. The last item should be to admin-ajax-php. Click that. After you do there will be a Response tab displayed beside it. What is the response. It should start with Internal Server error 500. Hoe fully more will be there to help narrow down the cause.Did you suppress the PHP notices and warning like I suggested?
04/04/2018 at 11:45 am #457775ParticipantThe debug option was already actually set to ‘False’
Here is the response from admin-ajax.php:
<!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”>
<html><head>
<title>500 Internal Server Error</title>
</head><body><h1>Internal Server Error</h1>
The server encountered an internal error or
misconfiguration and was unable to complete
your request.Please contact the server administrator,
and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.More information about this error may be available
in the server error log.</body></html>
04/04/2018 at 12:01 pm #457776Keymaster@ Tom
Hmmm… Ok try these:
Generally an ajax request in WP would use less resources, perhaps something is causing higher usage. Let me know if this helps.
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AuthorPosts
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