Failed Update

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  • 05/14/2018 at 2:56 pm #462376
    Barbara Hampson
    Participant

    The Business Directory plugin is indicating there is an update (8.19.1) but when I try to update I get a long list of code that says at the beginning “update failed.” I have attached a screenshot. Can you suggest what I might try to resolve it?

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    05/15/2018 at 9:03 am #462457
    Steven Zahm
    Keymaster

    @ Barbara

    Hard to say. This is WP failing to do the update which is really outside of Connections control…

    My best guess is that either the memory allocated to PHP is being exhausted or the max_execution_time for PHP is being triggered.

    Please see these two faqs:

    I recommend 128MB of memory for PHP and 300 seconds for max_execution_time.

    Hope this helps, let me know.

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