Exported all, undefined error

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Viewing 10 posts - 1 through 10 (of 12 total)
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  • 08/08/2017 at 9:56 am #431703
    Marne Weinberger
    Participant

    When using Tools > Export All I received the error “undefined”. All of the other exports work without a problem.

    Object { readyState: 4, getResponseHeader: getResponseHeader(), getAllResponseHeaders: getAllResponseHeaders(), setRequestHeader: setRequestHeader(), overrideMimeType: overrideMimeType(), statusCode: statusCode(), abort: abort(), state: state(), always: always(), then: then(), 11 more… } cn-csv-export.min.js:1:899

    08/08/2017 at 1:23 pm #431759
    Steven Zahm
    Keymaster

    @ Marne

    The cause is likely either a plugin conflict causing a PHP error in the background or resources assigned to PHP are being exhausted. Can you check the PHP error log to see if anything related has been recorded?

    08/31/2017 at 11:36 am #433635
    Marne Weinberger
    Participant
    This reply has been marked as private.
    08/31/2017 at 12:23 pm #433639
    Steven Zahm
    Keymaster

    @ Marne

    The only thing I can think of suggesting is to increase the PHP resources for max_exection and memory. The screenshots show the responses as server 500 errors. If nothing shows in the PHP error log, then it is usually a memory issue.

    Hope this helps, let me know.

    09/01/2017 at 10:15 am #433735
    Marne Weinberger
    Participant
    This reply has been marked as private.
    09/01/2017 at 10:56 am #433737
    Steven Zahm
    Keymaster

    @ Marne

    Ok, I think I know what’s going on … something that should not happen. My guess in one or more of the entries in your database has no image meta attached to it for the photo/logo. Even in cases where there is no photo/logo attached, there should still be meta.

    If you can give me a temp admin login, I can test a hotpatch which should fix it. The login details can be posted here as a private reply.

    09/08/2017 at 11:33 am #434291
    Marne Weinberger
    Participant
    This reply has been marked as private.
    09/08/2017 at 1:33 pm #434294
    Steven Zahm
    Keymaster

    @ Marne

    Hmmm… that’s unfortunate. I guess I can take a blind stab. The next update, which I’ll try to push out next week will contain a tweak which I think will resolve the issue. It’ll be version 8.6.12. After you update, let me know if it fixed the issue or not.

    09/08/2017 at 2:59 pm #434296
    Marne Weinberger
    Participant

    Thanks Steven! Will keep you posted once the update comes out.

    09/17/2017 at 9:24 am #435122
    Tim Buttles
    Guest

    Just moved to a new host. Using connections for a business directory. Some images/information does not show on the live side of the website. Main problem is that in the WP admin under connections/manage, 90% of the businesses/people are not even there, listed, nothing.

    I can see them all on the new server within the phpMyAdmin DB, but not on/in the site. Tried to do an export/import from old site, but that just sat and did nothing. When I tried the .json import it only gave Syntax error, malformed JSON error

    The only difference I see is that in the old DB it used wp_ as prefix for connection threads, and new DB uses wplz_ in prefix

    Please advise
    THX

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