Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 9 replies, 2 voices, and was last updated 5 years, 11 months ago by
Steven Zahm.
-
AuthorPosts
-
04/07/2017 at 3:10 pm #419320
Doug McEntyre
ParticipantWe are unable to limit excerpt length even after placing the shortcode “[connections template="circled" excerpt_length=100]” in the page and also it takes much time to load the page as we have 800 entries. can you let me know how to fix it.
04/07/2017 at 4:53 pm #419338Steven Zahm
Keymaster@ Doug
re: We are unable to limit excerpt length even after placing the shortcode “[connections template="circled" excerpt_length=100]” in the page
Which site? I looked at this page and it seems to be limited.
re: also it takes much time to load the page as we have 800 entries.
You need to enable pagination in Circled. This is not a Connections bug or limitation, you would also experience slow load times if you tried to load 800 WordPress post on a single page too.
04/10/2017 at 10:14 am #419621Doug McEntyre
Participantre: We are unable to limit excerpt length even after placing the shortcode “[connections template="circled" excerpt_length=100]” in the page
Thanks for your reply, Can you check this page
re: also it takes much time to load the page as we have 800 entries.
Even after using the pagination shortcode in the page we still have a same issue can you suggest any other alternative solution to fix the issue
-
This reply was modified 5 years, 11 months ago by
Doug McEntyre.
04/10/2017 at 1:52 pm #419639Steven Zahm
Keymaster@ Doug
What is the exact shortcode you are using on the page.? Make sure to switch to the “Text” tab on the WordPress page editor. What you see may not actually be what is there.
I suspect you have a bad shortcode, HTML mixed in it. That can break the WordPress shortcode parsing causing option you add to to be properly read by WordPress so it is unable to send Connections the correct values.
Let me know what you learn.
04/18/2017 at 2:29 pm #420359Doug McEntyre
ParticipantThis reply has been marked as private.04/18/2017 at 4:25 pm #420365Steven Zahm
Keymaster@ Doug
re: I have a Pro Pack 1-5 sites and have only one license for Circled. Is this correct?
No, that is not correct. I made an adjustment, this should now be corrected. Let me know.
re: I have the template installed, could this be why the Login Feature is not working? It shows the login form but also the directory contents.
No, the license activate only affect support and the ability to receive updates. No functionality is impaired.
Now, what “Login Feature” are you having trouble with? Did you ensure that you enabled the option to require a login to view the directory on the Connections : Settings admin page?
04/18/2017 at 4:59 pm #420374Doug McEntyre
ParticipantSteven : Thanks for the quick response.
This is checked “Require registered users to login before showing the directory”.
And this shortcode is in the content area below.
[connections_login]
We have your login plugin installed and activated.We can see the Login and Entries if we are not logged in. If we are logged in we see only the directory.
Here is our development link: http://jurexnurse.com/new/expert-witness-directory/
04/18/2017 at 5:00 pm #420375Doug McEntyre
ParticipantCan’t get Search to show either if we are using the Circled Template.
I disabled “Enable private_override” they had this checked. Now we see the login form, but it is duplicated.
-
This reply was modified 5 years, 11 months ago by
Doug McEntyre.
04/18/2017 at 5:21 pm #420382Doug McEntyre
ParticipantI found out that we have to remove the LOGIN shortcode from our page and it works properly.
The only thing remaining is the SEARCH function. I’m guessing you are going to tell me that is not available with the Circled Template. I hope not.
If that is the case what template has the SEARCH function available.
04/19/2017 at 9:11 am #420477Steven Zahm
Keymaster@ Doug
All the premium templates include search, just some, the design focus is for small team directories so in that scenario search does not really make sense. The doc page for Circled covers how to enable the search feature.
Hope that helps!
-
This reply was modified 5 years, 11 months ago by
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.