Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
01/03/2019 at 9:45 am #480715
After the updated to WordPress 5.02 the connections plugin shows a lot of errors all of a similar kind related to the class.settings.api:
Warning: Cannot assign an empty string to a string offset in [REDACTED]/wp-content/plugins/connections/includes/settings/class.settings-api.php on line 973
How can it be fixed?
01/03/2019 at 10:29 am #480718
- This topic was modified 3 years, 5 months ago by Steven Zahm. Reason: Remove server path from PHP message
Is the version of Connections you have installed up to date? The line number included in the PHP warning (warning are nothing to worry about) does not seem to correlate to the message being displayed.01/03/2019 at 11:02 am #480721
It is Version 8.5.401/03/2019 at 11:13 am #480724
Can I just replace the connections plugin directory with the newest download files?
Will this help or is there any other adjustment to be done?01/03/2019 at 11:23 am #480725
On the Plugins WP admin page, click the Update Now link in the Connections plugin row in the plugin table list.
Here is a link to a tutorial which describes how to update a plugin. The Update Now link is described under bullet point 1.01/03/2019 at 11:39 am #480726
I do not have the Update now option. What is the latest version of Connections?
Is this error unknown to other users? I haven’t touched the Admin panel since weeks and the WP update was done automatically…01/03/2019 at 11:54 am #480727
RE: I do not have the Update now option. What is the latest version of Connections?
Are you the site admin? If not, you should contact that person and have them do the upgrade as only the site admin has the ability to update plugins in the WP admin.
RE: Is this error unknown to other users?
The version of Connections you have installed is over three years old now. There have been dozens of updates to Connections since. I suspect this warning message was dealt with long ago in one of those past updates.
Hope this helps! Let me know.
ps. It is considered a best practice to log, not display PHP messages on the screen on live public sites as that can reveal private information. You should see this tutorial on how to suppress these developer messages.
You must be logged in to reply to this topic.