The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Can you take a look at my WP page if I give you temporary Admin account?
The previous connector plugin stopped working due to a virus and after installing your plugin, the current coding doesn’t want to cooperate.
Yeah, I’ll take a look… but, did you activate a template on the Connections : Templates admin page?
Yes, I believe so.
UPDATE: My developer may have solved it. Thanks for the quick reply. I will find out “fix” and post here.
You cannot reply to this support topic. Please open your own support topic.