[Steve Scott]

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[Steve Scott]

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[Steven Zahm]

@ Steve

You can manage the site activations your purchase history under the Licenses tab by clicking the Manage Sites link for the item you wish to manage.

I see Slim Plus and ROT13 are activated for you site, so, in theory, you should be fine and receive updates when they are released as long as you keep your support license keys active.

Really, the only thing that should have changed is now you are seeing a status message that was not available before. The status check always occurred silently in the background and were likely failing all along.

That said, If I can get access to the site again, I like to test the update functionality to see if that still works. It should since it is using the core WP update functionality. The only change is where the update package is being downloaded from. I just like to be 100% certain.

[Steve Scott]

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[Steven Zahm]

@ Steve

Looks like the updates are block too. In fact, the update notice does not even show and one should for ROT13. It’s still the current version, I simply changed the version number so the update should be shown.

I see you use BackupBuddy (BB) too. But it is not the most recent version. A newer version is available yet there is no update notice for it. Have you been able to update BB on the site in the past? I ask because it seems updates are being blocked for that too. The BackupBuddy Settings : License admin page says the status is active but that could simply be a cached response.

There is also seems to be an update for The Events Calendar PRO which is not being displayed. Perhaps it is being blocked too. On the Settings : Licenses admin page it reports the error “Sorry, key validation server is not available.”

Checking the other commercial plugins, I’m unable to tell if they are the current version or not since they do not seem to tbe display the current version on their sites doc pages.

My guess is that this issue is not affecting only Connections but all the other commercial plugins too. Honestly, though, just a guess at this point as more testing and verification would be in order.

Now, since it seems the core WordPress update seems to be working fine when it is coming from the wp.org sites my best guess is the host is applying a whitelist of allowed sites. Since they will not open cURL for you, ask if they will at least add the following URL to their whitelist.

http://connections-pro.com/edd-sl-api

[Steve Scott]

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[Steve Scott]

Steve, thanks so much for your help on this. With all the information you provided, I was able to persuade our hostmaster to fully restore cURL functionality. Since then, I have been able to successfully update your ROT13 as well as other commercial plugins including BackupBuddy and The Events Calendar Pro.

[Steven Zahm]

@ Steve

Great to hear. Out of curiosity, who is the host. I’d like to make note of it so if someone else runs in the same issue I can ask them who their host is and point them to this thread to help them get cURL enabled for them too.

[Steve Scott]

We’re hosted by http://uuism.net/, which is primarily dedicated to hosting websites for Unitarian Universalist churches.

Our cPanel is at https://host.uuserver.net.

The name servers are:

ns1.UUserver.org and ns2.UUserver.org (for .org domains)
ns1.UUserver.net and ns2.UUserver.net (for .com and .net domains)

The hostmaster is Jim Hermann, who resides in the suburban St. Louis area. He runs the server at very low cost to our churches as a labor of love.

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