The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Ok, if the widget is still incorrect, then I’m guessing you upgraded from a much older version. Don’t your have backups that exist from before you upgrade Connections? If you do, open one up and see which version you were running. If I had that older version number I could do a diff and look at only the changes made. That way I might be able to identify what change was done that would cause this for you.
Without access or the previous version from which you upgraded from, I’m not sure how I can resolve this…
How good are you at editing PHP code? If you are comfortable, I could give you some changes to try.
Hi Steven, the wordpress version is 4.9.4. We attach configuraction files, system data and database for you information.
Maybe you want to replicate scenario.
.
