"ERROR: Entry could not be added."

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , ,

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 12/09/2015 at 4:05 pm #357439
    Spalding Hurst
    Participant

    I am revisiting the plugin, but today I am unable to add entries. I am getting the following message: “ERROR: Entry could not be added.”

    Attachments:
    You must be logged in to view attached files.
    12/09/2015 at 8:20 pm #357449
    TimMc
    Guest

    I’m getting the same error after installing the plugin on a new site. I’ve used this plugin for years on another site. Would love to know what is causing this error! Thanks.

    12/10/2015 at 7:44 am #357505
    ipvfour
    Guest

    I am receiving the same error message since installing the latest Connections update and updating to WP 4.4 a couple of days ago.

    12/10/2015 at 9:10 am #357507
    Allen Henderson
    Participant

    Same with me, happened in conjunction with the 4.4 update and the most recent Connections update so not sure if either or both are a factor.

    12/10/2015 at 9:44 am #357509
    teresa217
    Participant

    It is happening to me too.

    12/10/2015 at 10:53 am #357519
    Steven Zahm
    Keymaster

    WordPress 4.4 altered a way it handled a specific value when inserting data into the database. I have to release an update to take that change into account. I plan on releasing it later today. Apologies for the trouble!

    12/14/2015 at 12:46 pm #357944
    Spalding Hurst
    Participant

    I am able to add an entry, but I am still unable to import a CSV file. Would this be related to this issue?

    12/14/2015 at 12:52 pm #357945
    Steven Zahm
    Keymaster

    @ Spalding

    Have you tried deactivated, deleted and reinstalled Connections (data is safe)? I’m assuming you are on version 8.5.6, yes?

    12/14/2015 at 1:00 pm #357946
    Spalding Hurst
    Participant

    Deactivated, deleted and reinstalled. That made it work. I should have thought of that. Thanks!

    12/14/2015 at 1:04 pm #357959
    Steven Zahm
    Keymaster

    @ Spalding

    Great to hear. The next update will negate the need to do that. I’m just holding off a little on it because I already released two back-to-back and I wanted to catch any other 4.4 compatibility issues that may have popped up. So far there are no other issues that I’m aware of so I’m planning on releasing on Friday (to give a little more time).

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

You cannot reply to this support topic. Please open your own support topic.