[dominic loiacono]

Hi i just updated connections and my entries have dissapeared (in manage area). it says displaying 16-16 but only one shows.

if i click on the various letters the others ones do show. but never all of them.

I disabled all plugins and used the 2017 theme as some basic troubleshooting

have you ever seen this happen?

thanks

Dominic

Attachments:

You must be logged in to view attached files.

[dominic loiacono]

my moderate(unapproved) entries all show. but if i unapprove my only visible entry then that newly unappoved one is the only one which is visible and my next entry displays

unaproving a couple of these then allowed me to see a few more but not complete. there must be soemthing in these problematic entries that is causing them to not display the entries after…. any ideas?

Thnaks

[dominic loiacono]

If i remove the address content from an entry it will then show the next entry(s). not sure how to troubleshoot this.

[Steven Zahm]

@ dominic

Do you happen to know from which version you upgraded from? Can you install the Query Monitor plugin? It’ll add a new item to the admin bar which will have a section which will have a log of PHP errors, warning and notices. These will give insight as to the cause of the issue. Let me know what is reported.

[dominic loiacono]

not sure what version i upgraded from, plugins were updated about a month or so a go, so not too old version.

I installed the query monitor.

it displays nothing in connections->manage, or when i click filter

if i click the one visible entry the the query monitor changes but i didn’t see any errors.

[Steven Zahm]

@ dominic

Ok, odd. Nothing had significantly changed in the last update. To debug further, I’ll need a temp admin login so I can take a close look. The login details can be posted here as a private reply.

[dominic loiacono]

This reply has been marked as private.

[Steven Zahm]

@ dominic

You’ve added a custom template file for addresses:
/wp-content/uploads/connections-templates/entry/addresses/address.php

This file is trying to use a function only available to the frontend. You should rename it to address-hcard.php and that should fix it because then the core default address-admin.php should be loaded instead which does not make use of that front end function.

Hope that helps, let me know.

[dominic loiacono]

Your support is awesome as ever. I which i had remembered to check my mods before troubling you.

You might want to edit this post https://connections-pro.com/support/topic/conditional-output/#post-427775 as it is where i got the directions on how to modify the address-hcard file

[Steven Zahm]

@ dominic

Thanks! I did make the edit.Apologies for the incorrect instructions … new code and I was not thinking of its effect on the admin.

[Author]

Posts