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- This topic has 9 replies, 2 voices, and was last updated 5 years, 8 months ago by Steven Zahm.
07/22/2017 at 11:14 am #429899
Hi i just updated connections and my entries have dissapeared (in manage area). it says displaying 16-16 but only one shows.
if i click on the various letters the others ones do show. but never all of them.
I disabled all plugins and used the 2017 theme as some basic troubleshooting
have you ever seen this happen?
Attachments:You must be logged in to view attached files.07/22/2017 at 11:33 am #429907
my moderate(unapproved) entries all show. but if i unapprove my only visible entry then that newly unappoved one is the only one which is visible and my next entry displays
unaproving a couple of these then allowed me to see a few more but not complete. there must be soemthing in these problematic entries that is causing them to not display the entries after…. any ideas?
Thnaks07/22/2017 at 9:38 pm #429912
If i remove the address content from an entry it will then show the next entry(s). not sure how to troubleshoot this.07/24/2017 at 11:56 am #430058
Do you happen to know from which version you upgraded from? Can you install the Query Monitor plugin? It’ll add a new item to the admin bar which will have a section which will have a log of PHP errors, warning and notices. These will give insight as to the cause of the issue. Let me know what is reported.07/24/2017 at 12:15 pm #430067
not sure what version i upgraded from, plugins were updated about a month or so a go, so not too old version.
I installed the query monitor.
it displays nothing in connections->manage, or when i click filter
if i click the one visible entry the the query monitor changes but i didn’t see any errors.07/24/2017 at 12:18 pm #430068
Ok, odd. Nothing had significantly changed in the last update. To debug further, I’ll need a temp admin login so I can take a close look. The login details can be posted here as a private reply.07/24/2017 at 12:31 pm #430070This reply has been marked as private.07/24/2017 at 4:14 pm #430094
You’ve added a custom template file for addresses:
This file is trying to use a function only available to the frontend. You should rename it to
address-hcard.phpand that should fix it because then the core default
address-admin.phpshould be loaded instead which does not make use of that front end function.
Hope that helps, let me know.07/24/2017 at 4:42 pm #430119
Your support is awesome as ever. I which i had remembered to check my mods before troubling you.
You might want to edit this post https://connections-pro.com/support/topic/conditional-output/#post-427775 as it is where i got the directions on how to modify the address-hcard file07/24/2017 at 5:01 pm #430127
Thanks! I did make the edit.Apologies for the incorrect instructions … new code and I was not thinking of its effect on the admin.
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