Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
05/05/2014 at 5:33 pm #290363TraceGuest
We see a count of 8 when viewing the employee category we have created but all employees have disappeared from the manage section …. none are visible… Any thoughts on how to fix this?05/05/2014 at 5:34 pm #290364TraceGuest
Also, connections-pro.com loads sooooo slow ….. just a heads up.05/05/2014 at 8:26 pm #290384Steven ZahmKeymaster
Go to the Connections : Manage admin page. Right under the heading “Connections : Manage” you will see three drop downs. Change each one of these to “All…” and then click the “Filter” button. Lastly, right above those drop downs, there are three links, click the “All” link. You will now see everything that has been entered in the admin.
re: site speed…
I’ve been on it a good check of the day, its been fine for me. Likely it is the path that your ISP routes the traffic thru. The major ISP have not been upgrading their interconnect equipment causing massive packet losses which cases everything to become slow… personally I have some choice words for ISP/s… unfortunately, we as their customers are not able to file class action suits for breach of contract because we “agreed” to not sue by using their service.
Any way, I hope that helps!05/06/2014 at 1:11 pm #290470TraceGuest
Thank you, I understand how the filters work and have tried that. What I’m seeing is that there are actually no entries, I see All (0) …. which would usually indicate the number of etnries regardless of filters … When I go to the Categories, it is giving me the correct count, however, of 6 …. When I click on the 6 to view, it takes me to the empty manage section ….05/06/2014 at 3:20 pm #290489Steven ZahmKeymaster
I would need a temp admin account to take a closer look to see why.
You cannot reply to this support topic. Please open your own support topic.