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- This topic has 12 replies, 2 voices, and was last updated 8 years, 9 months ago by Fortune.
11/11/2013 at 2:58 pm #273386FortuneGuest
I’ve been using Connections for over three years to display shop, events and market listings on my site. Unfortunately all of my entries and categories have suddenly disappeared.
Do you know what may have caused this or have any ideas of how to bring back all the entries? If not, I’m willing to start again but can’t currently as I’m unable to add categories – do you have any ideas around this also?
Many thanks in advance.11/11/2013 at 3:11 pm #273387
Can you described what you mean by disappeared? Can you not see any the admin pages?11/11/2013 at 3:15 pm #273393FortuneGuest
thanks for your swift reply.
I can’t see the entries in the back-end of the site when I go to ‘manage’ and where there were three categories in the top right drop-down of that page now there are none.
There are no categories shown in the categories page and I also can’t add categories – I’ve tested and while it says category successfully added, these don’t appear.
Many thanks.11/11/2013 at 3:54 pm #273396
I haven’t seen that before. Could I get a temp admin account so I can take a closer look?11/11/2013 at 4:08 pm #273397FortuneGuest
How would I set you up with that? Add new user?11/11/2013 at 4:10 pm #273398FortuneGuest
A long-shot, but do you think updating WordPress may solve the issue? I just don’t want to make other plugins go wrong in the process of trying to sort this…11/11/2013 at 4:34 pm #273399
I don’t think the WP version would matter … which version are you on version 3.3 or newer?
Yes, use the add new user to create a temp admin account.11/11/2013 at 4:36 pm #273402FortuneGuest
Okay, I’ll set you up – please let me know which e-mail address you’d like me to send the login details to.11/11/2013 at 4:44 pm #273419
Please send to xxxxxx
11/11/2013 at 4:50 pm #273420FortuneGuest
- This reply was modified 8 years, 9 months ago by Steven Zahm. Reason: Removed email address
Done, I’ll delete in a couple of hours.
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