Email "reply-to"

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 11/19/2015 at 4:54 pm #355753
    tom1209
    Participant

    I’m testing contact on my record and the email is delivered to me okay. The email header shows from:[whatever was entered] <email address that was entered>. There is no separate Reply to: shown in the header. Yet when I do reply it is not addressed to the from: rather it is addressed from me to me. Am I explaining that well enough? It seems confusing when I read it back.

    11/19/2015 at 5:41 pm #355761
    Steven Zahm
    Keymaster

    @ tom1209

    Is that entry you are testing with… is that entry using your email address? If it is, that would explain why it would be “from me to me”.

    11/19/2015 at 6:31 pm #355770
    tom1209
    Participant
    This reply has been marked as private.
    11/19/2015 at 6:54 pm #355773
    Steven Zahm
    Keymaster

    @ tom1209

    Ok, that is exactly what should happen. Now… are these emails being received in Gmail and does Gmail know both of these addresses are yours via an alias that was setup in Gmail or an account that has been linked to Gmail? I ask because Gmail will helpfully change the reply to address. More about it at this link make sure to read the link that that person gave too.

    11/19/2015 at 9:44 pm #355777
    tom1209
    Participant

    Unselected “treat as an alias” for that address and problem solved. Thanks Gmail. Good thing I’ve been working with computers for 30 years. This kind of stuff would drive me out of my mind otherwise. :)

    11/20/2015 at 8:37 am #355808
    Steven Zahm
    Keymaster

    @ tom1209

    I discovered this “feature” when testing Contact before releasing it. It was quite frustrating until I realized that the only time it happened was when I was using my Gmail link accounts.

    Good to hear this is all fixed up for you now!

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Viewing 6 posts - 1 through 6 (of 6 total)

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