Email Address.

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This topic is: resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 07/27/2015 at 9:33 am #341348
    Charley Jones
    Guest

    Does anyone know why the users email address doesn’t appear in every account? It does showing Name, Title and phone number.

    07/27/2015 at 10:09 am #341349
    Steven Zahm
    Keymaster

    @ Charley

    Did you set the email visibility to those not showing as “Public” which is the default or did you change them to be Private or Unlisted. Setting ot to Unlisted would cause them not to be displayed.

    If that is not the reason… are you using the email_types shortcode option to limit which email address types that are to be displayed?

    If neither of these are the issue, please share a link to your directory page so I can take a look.

    07/27/2015 at 10:49 am #341359
    Charley Jones
    Participant

    Hey Steve, thanks you for quick response. All of the email address entry is showing as Public. I don’t using email_types shortcode option. I couldn’t share the directory because of the intranet site, but I could share my screen with you via join.me or other.

    07/27/2015 at 12:09 pm #341380
    Steven Zahm
    Keymaster

    @ Charley

    Do you have Chrome installed on your computer? If not, please do. Also, does join.me allow me to “take over” you screen? Meaning control your cursor? If it does, sure, send me a meeting code.

    07/27/2015 at 12:13 pm #341381
    Steven Zahm
    Keymaster

    @ Charley

    Of, I would like to clarify something… you said some only some email address do not show or at least that was my interpretation of the question. I see you purchased the Extension Pro Pack. If you have the Contact extension installed and activated (I mean the plugin, not the license) that will hide the email addresses. That is by design. It is to protect the email addresses from being publish.

    07/27/2015 at 12:29 pm #341386
    Charley Jones
    Participant

    Deactivate the Contact extension does make the email address appear, thanks! One last thing I would like to have is, how do I remove the Category drop down menu from the page?

    07/27/2015 at 1:45 pm #341403
    Steven Zahm
    Keymaster

    @ Charley

    Add enable_category_select='false' to the shortcode. That will disable the category filter.

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Viewing 7 posts - 1 through 7 (of 7 total)

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